JOB DESCRIPTION

PROJECT

Integrated Shelter, Food Security and Livelihoods Support for Safe, Dignified and Sustainable Return in Abul Thohur (Idleb) and Madiq Castle (Hama)

DUTY STATION

Idlib, Syria, with regular field visits to project locations

ABOUT THE PROJECT

IHH is implementing an integrated humanitarian and early-recovery project funded by the OCHA Syria Humanitarian Fund (SHF), supporting safe, dignified and sustainable return in Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate.

The project combines shelter rehabilitation, winterization and Core NFI assistance, cash assistance for food, bakery rehabilitation and subsidized bread provision, and agricultural and irrigation-related interventions. Through these complementary activities, the project aims to address urgent household needs, restore essential infrastructure and support agricultural livelihoods and community recovery.

JOB SUMMARY

IHH is seeking an experienced Project Manager to lead the overall planning, implementation, monitoring and closure of the project, ensuring that all activities are delivered effectively, on time, within the approved budget, and in compliance with IHH policies and OCHA SHF requirements.

The Project Manager will oversee the implementation of integrated Shelter/NFI and Food Security and Agriculture/Livelihoods (FSAL) activities, providing leadership to the project team and ensuring effective coordination between technical teams, support departments, local authorities, community representatives and relevant humanitarian stakeholders.

The role requires strong project management and organizational skills, sound financial oversight, and the ability to manage multidisciplinary teams and address operational challenges in the Syrian humanitarian context. The successful candidate will ensure that project activities achieve their intended results while maintaining high standards of programme quality, accountability, safeguarding and donor compliance.

KEY RESPONSIBILITIES

Project Planning and Implementation

· Lead the planning, implementation and closure of the project in accordance with the approved proposal, logical framework, work plan, budget and donor requirements.

· Develop and regularly update detailed implementation plans, activity schedules, procurement plans and resource requirements in coordination with relevant technical and support teams.

· Oversee the implementation of shelter, NFI, food security, agriculture and livelihoods activities, ensuring that project outputs, targets and milestones are achieved within the approved timeframe.

· Monitor progress against the approved work plan and indicators, identify implementation delays and operational challenges, and implement appropriate corrective measures.

· Ensure effective integration and complementarity between project components to maximize impact and avoid duplication of assistance.

· Conduct regular field visits to assess implementation progress, verify the quality of activities, engage with project teams and communities, and address implementation challenges.

· Ensure that project documentation, implementation records and supporting evidence are complete, accurate and maintained in accordance with organizational and donor requirements.

Technical Oversight and Programme Quality

· Coordinate with engineering staff to ensure the effective implementation of shelter rehabilitation activities, including household assessments, preparation and review of Bills of Quantities (BoQs), contractor supervision, quality assurance and verification of completed works.

· Oversee winterization and Core NFI assistance, ensuring transparent beneficiary selection, appropriate verification, clear communication of assistance modalities and coordination between SHF-funded and IHH-funded caseloads.

· Supervise the implementation of cash assistance for food, bakery rehabilitation and subsidized bread activities, ensuring compliance with approved targeting criteria, delivery arrangements and monitoring requirements.

· Coordinate with agriculture and field teams to support the effective implementation and monitoring of agricultural assistance, irrigation-related interventions and activities supporting farming livelihoods.

· Ensure that project activities comply with approved technical specifications, implementation procedures and relevant quality standards.

· Work closely with technical staff to identify implementation gaps, address quality concerns and ensure that interventions respond to identified household and community needs.

· Promote coordination across technical components to ensure consistent implementation and efficient use of project resources.

Team Leadership and Coordination

· Provide day-to-day management, supervision and guidance to project staff, ensuring clear responsibilities, effective communication and accountability for results.

· Coordinate closely with engineering, FSAL, finance, procurement, logistics, monitoring and other relevant teams to ensure timely and effective project delivery.

· Monitor staff performance, identify capacity-building needs and support professional development and continuous improvement.

· Maintain effective working relationships with local authorities, community representatives, contractors, service providers and relevant humanitarian actors.

· Represent IHH in relevant coordination meetings and external engagements related to the project, as delegated by senior management.

· Organize regular project review meetings to assess progress, discuss challenges, agree on corrective actions and follow up on outstanding issues.

· Ensure that field teams receive the guidance, information and resources required to perform their responsibilities effectively.

Budget Management and Donor Compliance

· Monitor project expenditure against the approved budget and implementation plan in coordination with the finance team.

· Review budget utilization, expenditure forecasts and financial progress, identifying variances and proposing corrective actions when required.

· Coordinate with finance, procurement and logistics teams to ensure that project expenditures, procurement processes, contracts and payments comply with IHH procedures and donor requirements.

· Ensure that project activities and expenditures remain within the approved scope and budget and that any proposed changes follow established authorization procedures.

· Monitor financial and operational risks, identify potential overspending or implementation bottlenecks, and take timely action to address them.

· Ensure that financial and programme documentation is accurate, complete and available for internal reviews, audits and donor verification.

· Escalate significant financial, contractual, operational or compliance issues to senior management in a timely manner.

Monitoring, Evaluation, Accountability and Reporting

· Ensure systematic monitoring of project implementation against approved indicators, targets, milestones and means of verification.

· Coordinate with monitoring and evaluation staff to support data quality, activity monitoring, post-distribution monitoring and other required assessments.

· Ensure that beneficiary selection, registration and verification processes are transparent, properly documented and consistent with approved eligibility criteria.

· Oversee household-level de-duplication and the separate tracking of SHF-funded and IHH-funded assistance, where applicable.

· Ensure that feedback and complaints mechanisms are accessible to affected communities and that feedback is documented, referred and addressed through established procedures.

· Prepare, review and submit timely, accurate and evidence-based donor reports, internal progress updates and other required project documentation.

· Maintain effective project management systems and ensure that implementation records and indicator-tracking tools are regularly updated.

· Document implementation challenges, lessons learned and good practices, using monitoring findings to improve programme quality and inform management decisions.

Coordination and Stakeholder Engagement

· Maintain effective coordination with relevant local authorities, community representatives, service providers and other stakeholders in the targeted locations.

· Coordinate with relevant humanitarian coordination mechanisms and sector actors to promote complementarity, information sharing and alignment with identified needs.

· Facilitate communication between field teams, technical specialists and support departments to resolve implementation challenges.

· Support coordination with relevant stakeholders involved in shelter rehabilitation, food security, agricultural livelihoods, bakery operations and irrigation-related activities.

· Ensure that community engagement is conducted transparently and that beneficiaries receive clear information about project objectives, eligibility criteria, assistance modalities and feedback channels.

Protection, Safeguarding and Risk Management

· Ensure that protection mainstreaming, gender sensitivity, disability inclusion, accountability to affected populations and the principle of do no harm are integrated throughout project implementation.

· Work with the designated GBV Programme Focal Point to identify and mitigate potential gender-based violence risks associated with project activities.

· Ensure compliance with IHH safeguarding policies, prevention of sexual exploitation and abuse (PSEA), the organizational code of conduct and relevant reporting procedures.

· Promote safe, dignified and non-discriminatory access to project assistance, with particular attention to vulnerable and marginalized groups.

· Identify and monitor operational, security, access, financial, procurement and implementation risks, and develop appropriate mitigation measures.

· Ensure that safeguarding concerns, protection risks and other incidents are reported and referred through established organizational channels.

· Promote a culture of accountability, integrity, transparency and responsible use of humanitarian resources.

REQUIRED QUALIFICATIONS AND EXPERIENCE

· Bachelor's degree in engineering, agriculture, economics, business administration, project management, international development or another relevant discipline. A master's degree is an advantage.

· At least five years of progressively responsible experience in similar positions within the humanitarian sector, including project planning, implementation, team management, budget monitoring and donor reporting.

· Demonstrated experience in at least one of the following sectors: Shelter and Non-Food Items (SNFI) or Food Security and Agriculture/Livelihoods (FSAL). Experience in both sectors is highly preferred.

· Proven experience managing donor-funded humanitarian projects and ensuring compliance with organizational policies, approved budgets and donor requirements.

· Experience in work planning, indicator tracking, financial monitoring, risk management and preparation of donor reports.

· Demonstrated ability to supervise multidisciplinary teams and coordinate effectively with technical and support departments.

· Experience working with local authorities, community representatives, contractors, service providers and humanitarian coordination mechanisms in Syria.

· Experience with OCHA or the Syria Humanitarian Fund (SHF) is highly desirable.

· Familiarity with shelter rehabilitation, cash-based assistance, food security, agricultural livelihoods or early-recovery programming is an advantage.

· Strong organizational, analytical, leadership, communication and problem-solving skills.

· Proficiency in Microsoft Office, particularly Excel and Word. Familiarity with project monitoring and digital data-collection tools is an advantage.

· Fluency in Arabic and excellent proficiency in English, both written and spoken, are essential. Knowledge of Turkish is an advantage.

CORE COMPETENCIES

· Project planning, implementation and results-based management.

· Team leadership, staff supervision and multidisciplinary coordination.

· Budget monitoring, financial accountability and donor compliance.

· Analytical thinking, risk management and problem-solving.

· Effective communication, negotiation and stakeholder engagement.

· Monitoring, reporting and evidence-based decision-making.

· Accountability, integrity, confidentiality and commitment to humanitarian principles.

· Adaptability and the ability to manage competing priorities in a complex operational environment.

WORKING CONDITIONS

The position will be based at the IHH Idlib Office, with regular field visits to Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate, as required by project implementation needs. The successful candidate must be able to coordinate effectively with field teams and travel to project locations when required.