JOB DESCRIPTION

PROJECT

Integrated Shelter, Food Security and Livelihoods Support for Safe, Dignified and Sustainable Return in Abul Thohur (Idleb) and Madiq Castle (Hama)

DUTY STATION

Idlib, Syria, with regular field visits to Abul Thohur and Madiq Castle

ABOUT THE PROJECT

IHH is implementing an integrated humanitarian and early-recovery project funded by the OCHA Syria Humanitarian Fund (SHF), supporting safe, dignified and sustainable return in Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate.

The project combines shelter rehabilitation, winterization and Core NFI assistance, cash assistance for food, bakery rehabilitation and subsidized bread provision, agricultural support for returning wheat farmers, and rehabilitation of community irrigation infrastructure. These activities aim to address urgent household needs, restore essential infrastructure and support agricultural livelihoods and community recovery.

JOB SUMMARY

IHH is seeking five Enumerators (Data Collectors) to support accurate, timely and ethical collection of household and activity-related data for the project. The Enumerators will conduct field interviews, household registration and verification, needs and vulnerability assessments, and monitoring data collection using approved tools and procedures.

The positions will support different project components, including shelter rehabilitation, winterization and Core NFI assistance, cash assistance for food, subsidized bread provision, agricultural support and irrigation-related activities, as assigned. Enumerators will work under the guidance of the relevant project and monitoring staff and will not make independent decisions on beneficiary eligibility or technical assessments.

KEY RESPONSIBILITIES

Field Data Collection and Household Assessments

· Conduct household visits, interviews and surveys in targeted communities in Abul Thohur and Madiq Castle, following approved plans, tools and instructions.

· Collect accurate demographic, socioeconomic, vulnerability and needs-related information from households and community members using digital or paper-based forms, as assigned.

· Support household registration, verification and assessment processes for relevant project activities, including shelter assistance, winterization, Core NFI, cash assistance for food and agricultural support.

· Explain the purpose of data collection, how the information will be used and the respondent’s right to decline or stop participation; obtain informed consent before starting interviews.

· Ensure that information is recorded accurately, completely and objectively, without leading respondents or making assumptions on their behalf.

· Use approved tools such as KoboToolbox or other designated data-collection applications, and upload or submit completed forms within the required timeframe.

· Conduct follow-up visits or calls when authorized to clarify missing or inconsistent information, while respecting confidentiality and approved procedures.

Beneficiary Registration and Verification Support

· Support the registration and verification of households according to approved procedures and assigned caseloads.

· Check available documents and household information against the approved checklist, and flag discrepancies or missing information to the responsible staff for review.

· Support the prevention of duplicate registrations by accurately recording required identifiers and reporting potential duplicates to the supervisor; do not independently approve or reject applicants.

· Provide clear and consistent information to community members about registration steps, assessment visits and where to obtain official information on eligibility and assistance.

· Ensure that all forms, supporting documents and records are handled securely and submitted only through authorized channels.

Activity Monitoring and Follow-up

· Support field monitoring, post-distribution or post-assistance monitoring, and follow-up surveys as requested by the project or MEAL team.

· Support the MEAL team, when requested, in conducting monitoring visits, assessments, surveys, data verification exercises and other monitoring or evaluation activities, following approved methodologies, tools and instructions.

· Collect information related to assistance receipt, beneficiary experience, access barriers, satisfaction and feedback using approved questionnaires.

· Where assigned, assist with recording observations related to shelter rehabilitation, cash assistance, bakery and subsidized bread activities, agricultural support or irrigation-related interventions, without conducting engineering or agronomic assessments outside the role.

· Immediately report field access issues, complaints, protection concerns, suspected fraud, data inconsistencies or other implementation issues to the designated supervisor through established channels.

· Participate in team briefings and debriefings to review data-collection instructions, discuss challenges and correct identified errors.

Data Quality, Reporting and Coordination

· Review each completed form before submission to ensure that required questions are answered and information is internally consistent.

· Meet assigned daily or weekly data-collection targets while maintaining data quality and respectful engagement with respondents.

· Keep accurate records of completed interviews, unsuccessful visits, follow-up requirements and other assigned field activities.

· Coordinate daily with the designated supervisor, Field Assistants and relevant project or MEAL staff regarding schedules, locations and data-collection progress.

· Attend required training sessions on data-collection tools, assessment methodologies, safeguarding, protection and confidentiality.

· Perform other relevant data-collection and field-support duties assigned by the supervisor within the scope of the position.

Protection, Safeguarding and Confidentiality

· Treat all respondents with dignity, respect and impartiality, without discrimination based on gender, age, disability, displacement status or other characteristics.

· Apply the do-no-harm principle and ensure that interviews are conducted in a safe and appropriate manner, taking account of privacy and respondents’ comfort.

· Maintain strict confidentiality of personal and household information and never share data, photographs or documents through unauthorized channels.

· Comply with IHH’s Code of Conduct, safeguarding policies and Prevention of Sexual Exploitation and Abuse (PSEA) requirements.

· Report safeguarding concerns, protection risks and sensitive complaints promptly through established organizational procedures; do not investigate sensitive cases independently.

· Inform respondents about available feedback and complaints channels when appropriate and refer questions or complaints to the designated staff.

REQUIRED QUALIFICATIONS AND EXPERIENCE

· At least a secondary school certificate; a baccalaureate or university qualification in social sciences, statistics, agriculture, engineering or another relevant field is an advantage.

· Previous experience in field data collection, household surveys, registration, assessments or monitoring is preferred; experience with a humanitarian organization is an advantage.

· Previous experience supporting Monitoring, Evaluation, Accountability and Learning (MEAL) activities, including monitoring visits, assessments, post-assistance monitoring or data-quality checks, is an advantage.

· Basic experience using smartphones or tablets and digital data-collection tools. Familiarity with KoboToolbox, KoboCollect, ODK or similar platforms is an advantage.

· Good Arabic communication skills and the ability to communicate respectfully with households and community members.

· Basic English reading skills are an advantage, particularly for understanding forms and instructions.

· Good attention to detail and the ability to record information accurately and objectively.

· Ability to maintain confidentiality and follow data-protection, safeguarding and informed-consent procedures.

· Ability and willingness to travel regularly to project locations in Abul Thohur and Madiq Castle and work in field conditions.

· Ability to work effectively in a team, follow instructions and meet agreed deadlines.

· Residence in or familiarity with the target locations and surrounding communities is an advantage.

CORE COMPETENCIES

· Accurate and ethical data collection.

· Attention to detail and data quality.

· Respectful communication and community engagement.

· Confidentiality and responsible handling of personal information.

· Ability to follow procedures and meet deadlines.

· Teamwork, reliability and flexibility.

· Commitment to humanitarian principles, safeguarding and accountability.

WORKING CONDITIONS

The positions will be based in Idlib, Syria, with regular field visits to project locations in Abul Thohur, Idleb Governorate, and Madiq Castle, Hama Governorate. Enumerators must be able to travel to targeted communities and conduct fieldwork in accordance with approved access and security procedures. The role may require flexible working hours depending on field schedules and assessment needs.